Q1:Why choose us?
As a GMP-certified facility, we operate under a rigorous quality control system and a professional R&D team, ensuring guaranteed product quality and safety. Our expertise is further supported by a quality department well-versed in international food regulations and a sales team with over a decade of export experience, enabling us to provide you with competitive pricing and reliable service.
Q2:What certificates do you have?
We have NSF-GMP, FSSC22000, HACCP, etc. If you need a special export certificate, we can help you apply for it, but you need to pay for it yourself.
Q3:Do you provide private label and customized services?
Yes. We provide end-to-end customization—including formula, packaging, and label design. You only need to provide us with your ideas, and we will let you get a complete product with the least worry.
Q4:How long is the delivery time?
Samples are generally delivered within 3–7 days. Bulk orders take 10–30 days, depending on customization requirements.
Q5:When can I get the product after production is completed?
Normally, the shipping time takes about 30-45 days if you choose sea shipping, and about 7-10 days if you choose air shipping.
Q6:How do you handle quality complaints?
Every batch of raw materials, intermediates, and finished products undergoes rigorous lab testing before release. Compliance with GMP and FSSC standards ensures that quality issues are extremely rare.